For people with unused diabetic test strips, CGM supplies, or diabetes equipment, selling those extra supplies online has become increasingly common. One company that appears frequently in this niche is Assist Diabetics.
But is AssistDiabetics.com actually legitimate and safe to use in 2026?
In this review, we’ll cover how the company works, customer feedback, payout reliability, pros and cons, and whether Assist Diabetics is worth using for selling unused diabetic supplies.
What Is AssistDiabetics.com?
Assist Diabetics is an online company that buys:
- Unused diabetic test strips
- Continuous glucose monitor (CGM) supplies
- Lancets
- Sensors
- Insulin pump supplies
- Diabetes-related medical products
The company advertises:
- Free shipping
- Fast payments
- Simple quote requests
- Mail-in selling process
According to the company profile, the business primarily operates in the United States and has been online since 2015.
How Does Assist Diabetics Work?
The process is relatively simple:
- Customers request a quote online
- The company sends a prepaid shipping label
- Users mail their unused diabetic supplies
- The company inspects the products
- Payment is issued after approval
The platform focuses heavily on convenience and helping people recover value from unused diabetic products.
Customer Reviews and Reputation
One of the strongest points for Assist Diabetics is its large number of online reviews.
On Trustpilot, the company currently holds around:
- 4.7–4.8/5 stars
- More than 7,500 customer reviews
Many reviewers praise:
- Fast payments
- Helpful staff
- Easy shipping process
- Responsive customer support
- Clear communication
Several users specifically mentioned receiving checks quickly and appreciated how simple the selling process was.
Positive Feedback
The most common positive comments include:
- Quick turnaround times
- Friendly representatives
- Reliable payment processing
- Easy-to-use shipping system
- Convenient way to sell unused supplies
Some customers also said the service helped reduce medical waste while allowing diabetic supplies to be reused where legally permitted.
Complaints and Negative Reviews
Despite the strong overall ratings, there are still some complaints.
Negative reviews most commonly mention:
- Delayed checks
- Lower-than-expected payouts
- Lost mail concerns
- Slow response times in certain cases
A few users accused the company of communication issues after mailing supplies, although these complaints appear to represent a minority of reviews.
As with many buyback companies, payout satisfaction often depends on:
- Product condition
- Expiration dates
- Current market demand
- Brand and model of supplies
Website Safety and Legitimacy
Multiple scam-checking platforms currently rate the domain as relatively safe or low-risk.
For example:
- ScamAdviser labels the site “likely legit” with a positive trust score
- Scam Detector gives the site a “low-risk” rating and notes the domain’s long history
- Gridinsoft reports no major malware or phishing warnings
The domain has reportedly existed since 2015, which generally increases trust compared to newly created sites. |
